Digital Capital
Harnessing the Power of Business Webs

Overview

B-webs — partner networks of producers, service providers, suppliers, infrastructure companies, and customers linked via digital channels — are destroying the firm as we have known it and generating wealth in entirely new ways.

In Digital Capital, information-age visionaries Don Tapscott, David Ticoll, and Alex Lowy describe and explain the b-web phenomenon and the forces behind its emergence.

Drawing on three years of multimillion-dollar research into hundreds of b-webs as diverse as the Microsoft Alliance and the automotive industry, the authors illuminate the five distinct types of b-web now in play: Agoras, Aggregations, Value Chains, Alliances, and Distributive Networks.

Punctuating their analysis with a rich set of case studies, they provide the definitive guide to business model innovation in the digital economy.

The book includes:

  • The untold real story behind the story on successes like eBay, Cisco, Linux, Schwab, and Priceline
  • Positioning and analysis of emergent e-businesses like Webvan, OptiMark, AT&T Solutions, and Enron
  • A step-by-step process for b-web strategy design
  • A new approach to maximizing organizational effectiveness in a multi-enterprise environment
  • The “ABCDEs” of marketing — heir to the “four P’s” of the industrial age
  • Guidelines for deciding whether to hire, buy, or partner a needed capability
  • A new set of lenses for viewing the stock market.

The authors warn that participation in b-webs is not optional.

To encounter and satisfy the digital customer, firms must lead or partner in one or more of these new business networks.

While no single path leads to b-web success, businesses will adopt effective b-web strategies-or they will simply fade away. Sustaining advantage in the digital economy demands more than superficial actions like attracting “eyeballs,” launching a hot IPO, following “new rules”, building a cool Web site, or even just focusing on customers.

In Digital Capital we finally have a book that gets beyond whiz-bang cliches to today’s central issues of competitive strategy.

Reviews

  • "Digital Capital is unarguably the single best guide to corporate survival in the new economy. If your company wants to be in the phone book in the year 2003 and beyond, read this book." — Warren Bennis, University Professor and Distinguished Professor of Business Administration, University of Southern California, and Coauthor, Organizing Genius and Co-Leaders
  • "The Internet revolution waits for no one-no country, no company, and no individual. The key to success in this revolution is harnessing the power of the Internet to gain sustainable competitive advantage and to create value for your customers. Tapscott, Ticoll, and Lowy show you how to do this by defining the business model for your company's survival in today's economy. Read this book to stay ahead."— John Chambers, President and CEO, Cisco Systems
  • "This dynamic work provides an unprecedented in-depth look at the new economics and the fundamentals driving the digital revolution. Anyone intrigued by the Internet's boundless possibilities will view Digital Capital as an essential guide to innovation and success." —Jeffrey Mallett, President and COO, Yahoo! Inc.

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