Office Automation: A User Driven Method
The development of more advanced and cost-effective computer and communication systems is having a profound effect on office organization.
When correctly integrated into the workplace, these systems make decided improvements into productivity and the quality of working life.
Nonetheless, determining the proper system for a particular office is more complex than ever before. The overall problem is a “gap” between the users and providers of new technologies.
Office Automation: A User-Driven Method explores ways of closing that gap.
Don Tapscott has a broad background with a variety of research projects dealing with the automated office. This volume employs his knowledge and experience, aiding business professionals who may not be well versed in computer technology to select the right system for their organization.
The volume also considers new methods of product planning, evaluation, marketing, and implementation for those who design office systems — bridging the gap between the systems produced and the actual needs of those who will use these systems.
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Buy Office Automation from one of the following retailers:
US – Barnes & Noble
US – Borders
Canada – Amazon
Canada – Chapters Indigo
UK – Amazon
Reviews:
In his first book, Office Automation: A User-Driven Method, written over 20 years ago and prior to the introduction of the MS/Dos PC, Tapscott was the first to fully explain how networked work stations could directly support “knowledge workers.” Among other things the book explained the idea of “convergence” and was probably the first to show how networking could change the nature of work and business structures. –- eacademy, The Test of a Visionary: Tapscott Passes!
