By Don Tapscott & david ticoll
The Naked Corporation (2003)
How the Age of Transparency Will Revolutionize Business
If you have to be naked, you had better be buff. We are entering an extraordinary age of transparency, where businesses must for the first time make themselves clearly visible to shareholders, customers, employees, partners, and society. Financial data, employee grievances, internal memos, environmental disasters, product weaknesses, international protests, scandals and policies, good news and bad; all can be seen by anyone who knows where to look. Welcome to the world of the naked corporation. Transparency is revolutionizing every aspect of our economy and its industries and forcing firms to rethink their fundamental values.
Don Tapscott, bestselling author and one of the most sought after strategists and speakers in the business world, is famous for seeing into the future and pointing out both its forest and its trees. David Ticoll, visionary researcher, columnist, and consultant, has identified countless breakthrough trends at the intersection of technology and business strategy. These two longtime collaborators now offer a brilliant guide to the new age of openness. In The Naked Corporation, they explain how the new transparency has caused a power shift toward customers, employees, shareholders, and other stakeholders; how and where information has exploded; and how corporations across many industries have seized on transparency not as a challenge but as an opportunity.
Drawing on such examples as Chiquita’s total turnaround on matters of ethics, to Shell Oil’s reinvention of itself as an environmentally focused business, to Johnson & Johnson’s longstanding and carefully nurtured reputation as a company worthy of trust — as well as little-known examples from pharmaceuticals, insurance, high technology, and financial services — Tapscott and Ticoll offer invaluable advice on how to lead the new age, rather than simply react to it.
The Naked Corporation is a book for managers, employees, investors, customers, and anyone who cares about the future of the corporation and society. A new age is upon us, and you can either work with it and thrive, or fight it and die.
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The Naked Corporation argues, beautifully and persuasively, that there is no contradiction between good business and the values of honesty and openness. This book belongs in the briefcase of every right-thinking manager in the country.
– Malcolm Gladwell, author of The Tipping Point
They’ve done it again. Tapscott and Ticoll’s capacity to combine a fresh and authentic perspective with real world data has once again opened the aperture on our emerging networked economy. A brilliant work.
– Eric Schmidt, Executive Chairman, Google
Tapscott and Ticoll make an important contribution to the definition and practice of corporate citizenship – a critically important topic for the 21st century corporation. Their identification of transparency as the central tenet and organizing principle of productive citizenship is a powerful insight.
– Roger Martin, Dean, Joseph L. Rotman School of Management University of Toronto
AG Lafley, Chairman, President and Chief Executive, Procter & Gamble
Klaus Schwab Founder and President, World Economic Forum
Robert A. G. Monks, Author of The New Global Investors, coauthor of Power and Accountability and Watching the Watchers
Best Selling Author
Don Tapscott is one of the world's leading authorities on innovation, media, and the economic and social impact of technology. Named one of the world's most important living management thinkers by Thinkers50, he advises business and government leaders around the globe. Tapscott is the author or coauthor of some of the most widely read and cited books on technology in society, including Paradigm Shift, Growing Up Digital, Grown Up Digital, The Naked Corporation, Digital Capital, Wikinomics, and Macrowikinomics.